We search far and wide to find the best professionals in Nigeria, through partnerships with professional associations and training schools, recommendations, and direct outreach. We interview, train, and do security screening for all our professionals.
As an organization, we care deeply about all the Professionals in our system, and are constantly looking for ways to help them grow through jobs and products we offer. We conduct trainings ourselves, and seek training partnerships where we can. We demand high standards from all Ogaworkman Professionals, and they are all introduced to the Ogaworkman Quality Standards at orientation. These standards required are not just excellent technical workmanship, but timeliness, good communication and other business skills.
We have a strict three strikes rule to remove Professionals from the system if they underperform. Professionals accused of serious misconduct are immediately removed.
To rate a Professional for their work; please use the rating request that will be provided. Score their timeliness and communication skills, and to leave any additional comments. If a Professionals quality of work and/or professionalism is low please rate them accordingly and provide us with specific feedback in the comments section.
Ratings allow us to constantly improve our service delivery to you. We monitor your feedback continuously and use them to grade the performance of our professionals.
We are always looking for passionate, reliable, and qualified Professionals.
To become an Ogaworkman Professional, please register on the Ogaworkman website. Do provide us with enough information on your specialty skills, and experience. Our team will follow up with you as soon as we can.
If you know of a Professional who would be an excellent Ogaworkman Professional please recommend a Professional here.
Fill out the details of the service you need on the Ogaworkman website or Mobile App and submit your request
We revert to you with an invoice for the service requested between one and three hours of making your request.
We may schedule a site visit with ifnecessary.
You make full payment to the Ogaworkman’s account on the website, the payment is confirmed and your service will be delivered.
Rate the Professional.
For various categories of jobs that may beurgent, kindly indicate the urgency to enable our team make sure you get an urgent assistance right away.
However, kindly note that urgent jobs will attract an additional cost.
The Ogaworkman platform includes a wide variety of incredibly talented carpenters, electricians,plumbers, and other Professionals that can bring your ideas and creations to life. Whether it’s a customized piece of furniture, a new outfit, or something even more unique we're happy to help. To we provide the accurate service kindly make sureyou share as many details as you can about what you're lookingfor.Some examples of useful pieces of information are - pictures, measurements, material type, color, and other relevant specifications.
For large jobs such as home furnishing, renovations, minor construction, or unique creations - Ogaworkman has a dedicated project management team led by terrific designers, construction managers, and engineers. Based on the size, scope or complexity of the request, we will assign a relevant project manager.
For very large projects we have a set project management process including project phasing, dedicated supervisors, specialist finishing teams etc. to ensure that the project goes well.
The Ogaworkman team is your best bet for all home and office maintenance jobs. You make your job request on the Ogaworkman website or Mobile app and we will revert to you within one hour and at most three hours.
For some requests that may require a Site Visit. We recommend that you suggest a mutually convenient time for the site visit.
For full time Professionals
We will agree on a monthly rate
You will sign Ogaworkman's 3-month probationary contract
We manage the probationary period and make sure the Professionals are doing their best
Payment for the Professionals provided will be made each month into Ogaworkman’s account
Rate the Professionals.
At the end of the satisfactory probationary period you negotiate a new contract with Ogaworkman
All full-time requests begin on a 3 month probationary period through Ogaworkman. The Ogaworkman team is always on hand to manage a job, during the probationary period.
We’re committed to making sure, that full time Professionals provided,truly work. That’s why we use a pricing model that is tailored to our efforts to build a long-lasting relationship. Each month, Ogaworkman will send an invoice for the full-time Professional’s monthly salary + 10% Ogaworkman service fee.
We have set up a 3 months probationary period where we stay involved to set the relationship off on the right foot. Our management team will check in with the Professionals on a weekly basis to create work plans, organize schedules, and find other ways to ensure a good fit. They will also check in with you at pre-determined times to see how the relationship is developing and what more can be done to help improve the relationship.
If at any time during the probationary period you have a problem or are unhappy with a Professional that you are working with, you can contact the assigned Ogaworkman manager who can help you resolve the issue or replace the professional.
An invoice for the services rendered for the month will be sent to you.
Payments are made to Ogaworkman’s account before the end of the month for the services provided.
After a payment is received you will receive a "Payment Confirmation" via email or your phone. The payment confirmation email or alert serves as a receipt of payment, confirming the exact amount that was received.
Ogaworkman is required by law to pay VAT on the service fee that we charge (7.5% of the total value of the job). This 7.5% VAT is included in the service fee and is not charged as an extra cost to you.
For the full time professionals their rating will be monthly.
To rate a Professional for their work, please use the rating request that will be provided. Score their timeliness and communication skills, and to leave any additional comments. If a Professionals quality of work and/or professionalism is low please rate them accordingly and provide us with specific feedback in the comments section.
Ratings allows us to constantly improve our service delivery to you. We monitor your feedback continuously and use them to grade the performance of our professionals.
Any issue involving the misconduct of our professionals should be communicated to the Ogaworkman Customer Care line and it will be resolved appropriately.
We are aware that schedules change, and Ogaworkman allows you to easily reschedule a job request within an agreed time frame. You can reschedule the job by calling the Ogaworkman office
As a company, we’re committed to making sure that every job is completed to clients’ satisfaction. However, if a job is not completed to the agreed specifications, simply send a mail to the Ogaworkman’s email within 24 hours or call the Customer Care line, and our job management team will work with the professional to address any outstanding issues.
In some cases, we provide newly procured parts. If you experience a related problem during the warranty period, let us know by sending an email to the Ogaworkman office or calling the Customer Care line and our team will coordinate with the professional to fix the issue at the earliest mutually convenient date.
Are you a professional? An Artisan and you desire to join our teaming group of service providers? Please take this link and sign up and we shall contact you in a short while.